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Better Conversations: Coaching Ourselves and Each Other to Be More Credible, Caring, and Connected

by Jim Knight

Student Resources

Front Matter
Chapter 1: Radical Brokenness and Better Conversations
Chapter 2: The Better Conversations Beliefs
Chapter 3: Listening With Empathy
Chapter 4: Fostering Dialogue
Chapter 5: Asking Better Questions
Chapter 6: Connecting
Chapter 7: Finding Common Ground
Chapter 8: Redirecting Toxic Words and Emotions
Chapter 9: Building Trust
Back Matter

Chapter 2: The Better Conversations Beliefs

Photo 2.1: Listening With Empathy is about…

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